The Retirement Services Application (RSA) created by Envisage saves record keepers money while strengthening Service Level Agreement (SLA) compliance. RSA brings together the power of workflow, process automation and exception processing, while extending each to the Internet.
RSA is a highly sophisticated browser based workflow and document management system designed to allow back office workflows and documents to flow seamlessly and securely between internal workgroups and outside parties. RSA includes tight integration to Microsoft office, minimizing staff training. Full support for group based or individual based routing and escalation, ad-hoc as well as pre-defined workflows.
RSA Sample Applications
- Remittance or Contribution Processing
- Participation Loans
- Participation Distributions
- Plan Takeovers / Conversions
Sales-Boosting Front End Benefits
- Ability to Anticipate Growth Workflow efficiency gains create scalability allowing you to handle as much as five times your current volumes without inflating staff
- Agreement Compliance Defining and measuring business processes bolsters Service Level Agreement (SLA) compliance while making stats shine
- Advisor Appreciation gives financial advisors real-time status information
- Affirmation of Commitment Investing sufficiently in essential technologies saves time and money while mitigating risks for everyone thereby reducing sponsor anxiety. One industry expert describes how many sponsors select TPAs:
Over the years, many have tried to discern ways to get to the heart of the ‘commitment to the business’ question but, generally, it gets down to…how much money do you spend to build / maintain it (frequently expressed as a technology spend and/or training)?
-Nevin E. Adams, Editor-in-Chief of PLANSPONSOR/PLANSPONSOR.com
Cost-Saving Back End Benefits
- Appreciable Value 100% Web-based means minimized deployment & maintenance costs creating additional justification beyond operational efficiency gains
- Amnesty from Explicit Communications Unnecessary e-mail gets mopped by mapped business processes, so workers can focus on getting work done
- At-a-glance View of Progress Quick summary views as close as a web browser
- Ambidextrous Aliasing When key people are gone, RSA can temporarily reassign their workload keeping things moving with minimal disruption
- Attachments at the Ready RSA allows “upstream” users and unattended processes to attach supporting documents to workflow items or tickets making decisions, communications and life easier for “downstream” RSA workers
- Audit-Ready Accountability Spotlight holdups and mitigate litigation risks with automatic audit trails
- Automatic Training Mapped out business processes reduce training time and costs for new employees